FREQUENT QUESTIONS
HOTEL
What is the check-in and check-out time?
Arrival time: 16.00 hrs.
Departure time: 12.00 hrs.

Can I leave the room late?
For late departures, you have to talk to reception and it depends on the availability of the day.

I forgot to bring my toothbrush / comb / razor. Where can I buy it?
In the hotel store.

Is your hotel adapted for the disabled?
No, for the reasons that it is built in a mountainous area.

Can you keep my luggage when I leave the room?
Yes. Without any type of restriction.

What languages ??do they speak at reception?
Spanish English. Other hotel workers speak French.

Do you have any internet point or e-mail in the hotel for clients?
We have a local, where for a cost you can access the internet.

Do you offer internet (wireless) WiFi?
Yes. The WIFI system is implemented in some areas of the hotel, where it can be accessed for a fee.

Is the hotel pet friendly?
No, he does not admit them.

Do they have a laundry service?
The laundry service is in the hotel itself. Ask for it at reception or directly to the waitress.
The hotel also has a service of borrowed iron and table, so that if you want you can do it in the room at no cost.

Who should I claim a lost / forgotten object?
Lost / forgotten objects can be reclaimed 24 hours a day. communicating with reception. Our staff will refer the claim to the corresponding department.